New Cryptologic Online Casino
Date Added: April 8, 2009
BetJacks is a recently launched online gaming portal aiming particularly at the Irish market. BetJacks offers the complete range of online gambling products that includes casino, poker, sports betting, bingo and mobile gambling. The online casino is powered by Cryptologic and is licensed by the Lotteries and Gaming Authority of Malta. Damien Levingston, Managing Director for BetJacks, explained the objectives of the casino as follows, “When we approached the process of creating a new online presence, we wanted to focus on creating a more user-friendly experience that would foster a greater degree of loyalty and communication with the end-user.”
The complete range of Cryptologic games is on offer. The branded Marvel slots have been given prominence with The Hulk taking the place of pride. The progressive jackpot slots include Rags to Riches and Millionaires Club. The current values of the jackpots of the individual games are displayed. Bejeweled is the highlighted game in the video slot section. The promo says “Line up shiny diamonds, sapphires, emeralds and many more in our version of the popular Bejeweled game and win up to 20,000 times your bet!” The usual card games, table games and video poker are also on offer. Some of the more popular games have been previewed. The preview offers a screenshot and a write-up of the rules.
Being a new online casino BetJacks could have offered better promotions. The sign up bonus offers a bonus equal to 100% of the deposit but caps it at €30, which is too low. A minimum deposit of €10 is required for players to be eligible for the sign up bonus. Wagering requirements will have to be met. BetJacks also offers a Win €5,000 promotion across all its gambling platforms.
BetJacks offers several ways of contacting customer support. Live Chat offers real time online communication with the support staff and is the method most preferred by players today. Players can also send their queries through an online form. A reply will be sent by e-mail. Customer support over telephone is also available. Since BetJacks focuses on the Irish market, a toll free number has been provided only for Irish customers.
Eamon Garland, Technical Director for BetJacks, said, “Integrity will be our strength.” Therefore the casino has formulated strong responsible gambling policies. The casino cautions against spending too much money and time on gambling. A set of questions have been provided that would enable the player to determine if he is in a problem gambling situation. BetJacks allows players to set their self imposed limits and to impose a temporary self-exclusion from the casino. Prevention of underage gambling is also a focus of the responsible gambling initiative.
A new feature is that BetJacks has its own page at several social networking communities like Facebook, My Space and Twitter. Members of those communities can get the latest updates about BetJacks and can also interact with other BetJacks players.
Links