FAQ On Deposits and Bonuses

Date Added: January 28, 2009

Payment options and bonuses are the two areas of maximum concern to online casino players. Most of the casino support queries are centered on these issues. The best online casinos have comprehensive FAQs on deposits and bonuses. Some of the common concerns are addressed below.

How do I know if the online casino accepts deposits from U.S. players?

U.S. online casinos usually prominently display the American flag in the lobby. Those casinos that do not accept U.S. players mention it in the general terms and conditions.

How do I know which currencies are accepted by the online casino?

The symbols of the accepted currencies are prominently displayed in the lobby. The information is also given in the Cashier section.

Can I make deposits in any other currency?

Usually online casinos accept deposits in other currencies but convert them to the wagering currency at the prevailing exchange rate.

How long will it take for my funds to reach the online casino?

This depends on the deposit option used. Electronic methods are usually instantaneous; bank transfer takes a few days while deposits through bank checks can take up to 10 days.

Is it safe to give my credit card details over the Internet?

Yes it is. All communication with the online casino is done over a secure line that uses the latest SSL encryption protocols.

Can I deposit funds from the U.S. using any of the given deposit options?

No. The deposit options are usually country specific and all options are not operational in the U.S. The Cashier section will specify the options that can be used by American players.

Are there any restrictions on withdrawals of funds?

There are restrictions on withdrawal of funds. First you should be aware that not all deposit options can be used to withdraw funds. Further the online casino caps the amount that can be withdrawn at one time. Whereas the online casino takes all available steps to secure the withdrawal, a cap is imposed so that in the unlikely event something goes wrong the loss is limited.

What kinds of bonuses do online casinos offer?

Online casinos offer Welcome bonuses to new players and Reload bonuses to existing players. The details are given in the Promotions section.

Can I withdraw the bonus immediately?

No. Bonuses are given by online casinos to encourage players to wager at the casino. Therefore they have to be wagered a specified number of times before being cashed.

Where will I find information on the wagering requirements?

This information is given in the bonus terms and conditions. These conditions are usually accessed through links in the Promotions section.

How do I know if the wagering requirements have been met?

First you should keep track your self of the wagering requirements. When you think you are through you should request customer support to cross verify it.

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